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At TMD Technology Services, we strive to provide affordable, easy-to-use technology solutions and the best IT support available.

WHAT WE OFFER

CALL NOW (561) 404-9251

Frequently Asked Questions (FAQ)

We specialize in IT solutions for a wide range of industries, including dental practices, doctors’ offices, law firms, financial services, real estate, property management, construction, manufacturing, education, and hospitality. Because each industry has unique compliance and technology requirements (HIPAA, PCI, FINRA, etc.), our solutions are customized to fit your business.

No. While our headquarters is in Delray Beach, Florida, we provide onsite IT support across Palm Beach, Broward, and Martin Counties, and remote IT support nationwide. Whether you’re in South Florida or managing branch offices elsewhere in the U.S., our helpdesk and remote monitoring services ensure your business technology stays secure and productive.

With break/fix IT, you only call when something goes wrong, leading to unpredictable costs and extended downtime. Managed IT services take a proactive approach:

  • 24/7 monitoring of your systems
  • Regular patching and updates
  • Cybersecurity tools included
  • Predictable monthly pricing
    This reduces downtime, minimizes cyber risks, and ensures your business operations stay consistent.

Yes. Many cybercriminals now target small and mid-sized businesses because they often lack strong defenses. Our multi-layered cybersecurity solutions include:

  • Endpoint Detection & Response (EDR)
  • 24/7 Managed Detection & Response (MDR)
  • Microsoft 365 security hardening
  • Email filtering & phishing protection
  • Dark web credential monitoring
  • Employee security awareness training
    These services protect your data, reduce risk, and help you meet insurance or regulatory requirements.

We offer secure, automated backups for servers, desktops, and Microsoft 365. Unlike consumer-grade solutions, ours are encrypted, monitored, and tested for recovery. We provide:

  • Cloud-to-cloud backups for Office 365 (Exchange, OneDrive, SharePoint, Teams)
  • Local + cloud hybrid backups for servers and critical apps
  • Disaster recovery with rapid restore options
    This ensures your business data is always recoverable—even after ransomware attacks, accidental deletions, or hurricane-related outages.

Yes. South Florida businesses face unique risks from hurricanes and storms. We provide:

  • Business continuity planning (keep operations running remotely if offices close)
  • Cloud backups & disaster recovery testing
  • Battery backup/UPS solutions for servers and networking gear
  • Remote access setup so employees can work securely from home during emergencies
    Our goal is to minimize downtime and keep your company operational regardless of weather or power events.

Absolutely. Whether you’re moving from on-premises Exchange, Gmail, or another email provider, we provide:

  • Seamless email migrations with minimal downtime
  • Microsoft 365 tenant setup (Outlook, Teams, OneDrive, SharePoint)
  • Advanced security configurations (Defender, MFA, Conditional Access)
  • Ongoing management & licensing support
    We also help train staff so they can use Teams, OneDrive, and other apps effectively.

Yes. Many businesses now have a mix of in-office and remote employees. We provide:

  • Secure VPNs and remote access tools
  • Device management & endpoint security for laptops and mobile devices
  • Cloud collaboration support with Microsoft 365 and Teams
  • Compliance safeguards for industries like healthcare, finance, and legal
    Our remote support is available anywhere in the U.S., while South Florida clients can also receive onsite setup and troubleshooting when needed.

We’re not just another IT vendor—we’re your local technology partner. Here’s what sets us apart:

  • Based in Delray Beach and active in the local community
  • Onsite support available across Palm Beach, Broward, and Martin Counties
  • Remote support nationwide, giving businesses flexibility and scalability
  • Focus on security-first IT management to reduce risk
  • Predictable monthly pricing and easy-to-understand service plans
    Our approach combines enterprise-level tools with personal, responsive service.

Getting started is easy:

  1. Call us at 561-404-9251 or fill out our website contact form.
  2. We’ll schedule a free consultation (remote or onsite if local) to review your IT environment.
  3. You’ll receive a tailored IT support plan that addresses your needs, budget, and compliance requirements.

We offer remote support to businesses anywhere in the U.S. and onsite support across South Florida—so no matter where you’re located, you’ll always have expert help when you need it.

WHY CHOOSE TMD TECHNOLOGY?​

Our goal is to give small businesses the same level of security and reliability that large enterprises depend on — without the enterprise price tag.

  • Fast & Friendly Support
  • Local Onsite IT Support
  • Remote Helpdesk
  • A+ Rated by the BBB
  • 5 Stars on Google
  • No Long-Term Contracts
  • One Stop Technology Shop

TESTIMONIALS

Michael Metzkes
Michael Metzkes
President
TMD Technology has provided services to our teams for over 10 years. They are professional, responsive and most important they know what they are doing.
Chris Zibrn
Chris Zibrn
Phoenix Custom Homes
Fantastic experience from top to bottom. TMD transformed our IT platform, improved our website and modernized our SEO. With regards to tech support, TMD educates themselves on the latest technology and responds quickly to any issues in our office. I would highly recommend TMD.
Peter Osterman
Peter Osterman
President
TMD Technology Services handles a wide array of services for us including our Information Technology, Internet Marketing and social media presence. Tom’s knowledge and experience in the home building and construction industry really sets him apart in this highly competitive industry. He is quick to respond which is crucial since selling homes is a 24/7 job. His knowledge of the new home sales process, our CRM and building application is invaluable for our team.
Lorraine Jones
Lorraine Jones
Tom at TMD is incredible to work with and very knowledgeable when it comes to complex networking. I would recommend him to anyone. Not to mention he is a pleasure to be around!
Donna Tovar
Donna Tovar
TMD Technology Services is an integral part of keeping our business technology operating. They not only manage our server to ensure it is secure and running efficiently, but they also maintain all of our office computers. I would highly recommend this company for any job big or small, and you will have the satisfaction of knowing you’re in great hands.​
Miriam Rube
Miriam Rube
Head of School
Tom is exceptional as to the level of his expertise, his willingness to explore possibilities, his responsiveness and his overall customer service. Without reservation and with great enthusiasm, I highly recommend him as an asset to any business in need of technology and network support. MR
Wendy Montgomery
Wendy Montgomery
Tom was both helpful and organized. Would definitely recommend.
William Meleski
William Meleski
Knowledgeable, easy to understand, reliable, direct. Excellent resource.

CONTACT US NOW - (561) 404-9251

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