TMD Technology Services is always looking for talented people to join our team. We want people that are passionate and that want to help protect our customers’ businesses and their technology assets from cybercriminals and downtime.
If you think you can help our team then please use the form below to submit your information.
OPEN POSITIONS
Position Description: We are looking for a part-time sales/marketing/admin person who is able to commit at least 20 hours a week to start.
Hours: Hours are flexible but must be within business hours M – F 9am – 5pm. Networking events may occur outside normal business hours.
Location: South Florida. – Position is primarily work from home with occasional local networking events.
- Familiarizing yourself with our products and services.
- Calling prospective clients using a list of phone numbers provided to you.
- Accepting calls from prospective clients as needed.
- Networking, Marketing, appointment setting, and administrative duties
- Self-prospecting and list building
- Mailing packages & marketing letters as required
- Making calls.
- Setting appointments.
- Fielding all phone calls.
- Handling all email and internet inquiries.
- Will have other administrative duties as needed.
- Networking- attend local and virtual events
- Meeting potential prospects as needed.
- Marketing and social media tasks.
- Will be on the phone and computer most of the day.
- Must be self-motivated and energetic!
- High school diploma or the equivalent.
- Professional appearance.
- Excellent communication skills.
- Bilingual in both English and Spanish is a plus but not required.
- Previous sales/marketing experience a plus.
- Must have valid drivers license.
Location: South Florida
Company: TMD Technology
Schedule: Monday–Friday, 8:30 AM – 5:30 PM
Employment Type: Full-Time
TMD Technology is a growing IT services company supporting businesses across South Florida. We help organizations improve cybersecurity, Microsoft 365 environments, cloud services, backup systems, and disaster recovery planning.
We are seeking a motivated Technology Outreach Coordinator to connect with local businesses and schedule technology review appointments. This role is ideal for someone interested in starting a career in the IT industry, as the position can grow into technical training and help desk responsibilities over time.
This role combines business outreach, client communication, and technology exposure, making it a great opportunity for someone who enjoys working with people and wants to learn more about business technology environments.
Responsibilities
- Contact local businesses by phone to introduce TMD Technology services
- Schedule Technology Reviews with business decision makers
- Follow up with prospects and maintain communication with leads
- Maintain and update prospect lists and CRM notes
- Research and identify potential businesses to contact
- Coordinate scheduled appointments with the TMD Technology team
- Track outreach activity and appointment results
Compensation
Compensation includes a base hourly rate plus a performance-based bonus structure tied to completed appointments and new clients generated.
Additional bonuses may be available for self-generated leads and larger client opportunities.
Technology Career Development
This role offers an opportunity to transition into the IT field.
- Assisting with technology assessments
- Helping prepare documentation for new client onboarding
- Exposure to Microsoft 365 environments and cybersecurity tools
- Shadowing help desk technicians
- Learning how business IT systems are deployed and supported
Candidates interested in pursuing certifications such as CompTIA or Microsoft 365 administration will gain valuable industry exposure.
Qualifications
No prior IT or sales experience is required. Training will be provided.
Ideal candidates will have some background or interest in computers and technology, such as:
- Coursework or training in IT, computers, or networking
- Interest in pursuing a career in information technology
- Familiarity with common business tools such as Microsoft 365 or Google Workspace
- General comfort working with computers and business software
While technical experience is helpful, it is not required. We are primarily looking for someone who is motivated, organized, comfortable communicating with business professionals, and interested in learning about business technology systems.
Candidates with a desire to grow into a help desk or technical support role over time are strongly encouraged to apply.
Bilingual (English/Spanish) candidates are a plus, but not required.
90-Day Performance Review
After the initial onboarding period, compensation may be reevaluated based on performance, outreach activity, appointment results, and overall contribution to the team.
About TMD Technology
TMD Technology provides IT support, cybersecurity services, cloud solutions, and disaster recovery planning for businesses across South Florida. Our mission is to help organizations operate securely, efficiently, and reliably through modern technology solutions.
Apply
Interested candidates may send a resume and a brief introduction to:
resumes@tmdtechnology.com
Location: South Florida
Schedule: Monday – Friday, 8:30 AM – 5:30 PM
Employment Type: Full-Time Preferred / Part-Time Considered (Minimum 20 Hours per Week)
Work Environment: Primarily Work-From-Home with Occasional Client Site Visits
TMD Technology is seeking a motivated Level 1 Help Desk Technician to join our growing IT services team. This role is ideal for someone starting or developing a career in IT who enjoys troubleshooting technical issues and helping users solve technology problems.
The technician will provide first-level technical support to business clients, assisting with common IT issues related to Microsoft environments, networking, and end-user devices. This position primarily involves remote support via phone, email, and remote access tools, with occasional onsite visits to customer offices when necessary.
Candidates should be comfortable working independently in a remote environment while maintaining strong communication with both clients and team members.
Schedule
Normal business hours are Monday – Friday, 8:30 AM – 5:30 PM.
Ideally, we are seeking a full-time candidate, but we will consider part-time applicants who can commit to a minimum of 20 hours per week, with opportunities for additional hours.
This role requires flexibility outside of normal business hours when necessary. Occasional evening or weekend project work will be required depending on client needs and scheduled maintenance activities.
Work Environment
This is primarily a work-from-home position, however the technician must be willing to occasionally travel to client locations for onsite support when required.
Candidates should be comfortable supporting both remote and onsite service needs and willing to travel locally when necessary.
Responsibilities
• Provide first-level help desk support via phone, email, and remote support tools
• Support and troubleshoot Microsoft 365 and Google Workspace environments
• Troubleshoot Microsoft Outlook and email related issues
• Assist with Active Directory user account support and basic administration
• Install and troubleshoot printers, scanners, and other peripheral devices
• Troubleshoot internet and Wi-Fi connectivity issues
• Assist with VPN connectivity troubleshooting
• Create, update, and monitor support tickets within the help desk system
• Escalate more complex technical issues to senior technicians when necessary
• Document troubleshooting steps and resolutions clearly within the ticketing system
• Provide friendly, professional, and responsive support to end users
Qualifications
Ideal candidates will have 1–2 years of experience in a help desk or computer support role.
Preferred qualifications include:
• Experience supporting Windows 10 / Windows 11 environments
• Familiarity with Microsoft 365 / Office 365 and Google Workspace
• Basic understanding of Active Directory and user account management
• Experience working with RMM tools, CRM systems, or ticketing platforms is a plus
• Strong communication and customer service skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
Candidates should ideally hold at least one relevant technical certification, such as:
• CompTIA A+
• CompTIA Network+
• or another comparable entry-level IT certification
Bilingual (English/Spanish) candidates are a plus but not required.
Work Requirements
• Must be authorized to work in the United States
• Valid driver’s license and reliable transportation
• Must be willing to travel occasionally to client locations when required
• Ability to work in a remote environment while maintaining responsiveness and professionalism
About TMD Technology
TMD Technology provides IT support, cybersecurity services, cloud solutions, and disaster recovery planning for businesses throughout South Florida. Our mission is to help organizations operate securely, efficiently, and reliably through modern technology solutions.
Apply
Please send your resume and a brief introduction to:
Location: South Florida
Schedule: Monday – Friday, 8:30 AM – 5:30 PM
Employment Type: Full-Time
Work Environment: Work-from-home with client site visits as required
TMD Technology is seeking a motivated IT Support Technician to join our growing IT services team. This role is ideal for someone with prior help desk, desktop support, and basic networking experience who can support business clients both remotely and onsite.
The technician will handle day-to-day help desk support, ticket management, remote troubleshooting, and onsite client visits as required. This position supports a variety of small and mid-sized business environments, so candidates should be comfortable working across different client networks, office setups, hardware configurations, and cloud platforms.
We are looking for someone with a solid technical foundation, a strong work ethic, and the ability to multitask while working independently with limited direction. The ideal candidate should be a self-starter who can take ownership of assigned tasks, communicate professionally, and keep client support requests moving throughout the day.
Schedule
Normal business hours are Monday – Friday, 8:30 AM – 5:30 PM.
This is a full-time position. Occasional evening or weekend project work may be required depending on client needs, scheduled maintenance, or planned installations.
Work Environment
This is a work-from-home position with client site visits as required.
The technician must be willing and able to travel locally throughout South Florida for onsite support, installations, troubleshooting, network equipment setup, workstation deployments, and scheduled client projects when needed.
Candidates should be comfortable working in different business environments, including offices, job-site trailers, small business networks, and professional office settings.
Responsibilities
Provide day-to-day help desk support via phone, email, ticketing system, and remote support tools
Perform onsite client visits as required for troubleshooting, installations, and project work
Create, update, and manage support tickets within the help desk system
Support and troubleshoot Windows and Mac computers, as well as miscellaneous mobile devices
Configure and deploy new computers, user profiles, applications, printers, and peripherals
Support Microsoft 365 and Google Workspace environments
Perform basic Microsoft 365 administration, including user accounts, mailboxes, groups, and licensing
Perform basic Google Workspace administration, including user accounts, groups, and email support
Troubleshoot Microsoft Outlook and email-related issues
Assist with Active Directory user account support and basic administration
Install and troubleshoot printers, scanners, and other peripheral devices
Troubleshoot internet, Wi-Fi, LAN, VLAN, and VPN connectivity issues
Assist with setup and troubleshooting of routers, switches, wireless access points, and other networking equipment
Support basic firewall, VPN, and network troubleshooting
Document troubleshooting steps, resolutions, and client environment details clearly
Escalate more complex technical issues to senior technicians when necessary
Manage multiple tickets or client requests at the same time while maintaining responsiveness
Provide friendly, professional, and responsive support to end users
Qualifications
Ideal candidates should have a minimum of 1–2 years of experience in a help desk, desktop support, IT support, or field support role.
Required or strongly preferred experience includes:
Experience supporting Windows and Mac computers, as well as miscellaneous mobile devices
Experience setting up computers, printers, peripherals, and end-user devices
Experience setting up or troubleshooting routers, switches, wireless access points, and networking equipment
Basic understanding of networking, including LANs, VLANs, VPNs, DNS, DHCP, and Wi-Fi troubleshooting
Competency with basic Microsoft 365 administration
Competency with basic Google Workspace administration
Familiarity with SonicWall, Meraki, Ubiquiti, or similar networking platforms
Familiarity with Zendesk, ConnectWise, or other ticketing / service management tools
ConnectWise experience is a big plus
Experience with RMM tools, CRM systems, or managed service provider platforms is a plus
Strong communication and customer service skills
Ability to multitask and manage multiple tickets or client requests at the same time
Self-starter who can work independently with limited direction
Strong work ethic and willingness to take ownership of assigned tasks
Ability to work independently while staying organized and responsive
Ability to follow documented procedures and maintain accurate ticket notes
Ability to work professionally with different clients in different technical environments
Candidates should hold at least one relevant technical certification, such as CompTIA A+, Network+, Microsoft, or another comparable IT certification.
Bilingual English/Spanish candidates are a plus but not required.
Work Requirements
Must be authorized to work in the United States
Must be located in South Florida
Valid driver’s license and reliable transportation required
Must be willing to travel to client locations as required
Must be able to work from home while maintaining responsiveness and professionalism
Must have a professional work area suitable for phone and remote support
Must be comfortable working both remotely and onsite in client environments
About TMD Technology
TMD Technology provides IT support, cybersecurity services, cloud solutions, Microsoft 365 support, Google Workspace support, networking, and disaster recovery planning for businesses throughout South Florida.
Our mission is to help organizations operate securely, efficiently, and reliably through modern technology solutions.
Apply
Please send your resume and a brief introduction to: