TMD Technology Services is always looking for talented people to join our team. We want people that are passionate and that want to help protect our customers’ businesses and their technology assets from cybercriminals and downtime.
If you think you can help our team then please use the form below to submit your information.
OPEN POSITIONS
Position Description: We are looking for a part-time sales/marketing/admin person who is able to commit at least 20 hours a week to start.
Hours: Hours are flexible but must be within business hours M – F 9am – 5pm. Networking events may occur outside normal business hours.
Location: South Florida. – Position is primarily work from home with occasional local networking events.
- Familiarizing yourself with our products and services.
- Calling prospective clients using a list of phone numbers provided to you.
- Accepting calls from prospective clients as needed.
- Networking, Marketing, appointment setting, and administrative duties
- Self-prospecting and list building
- Mailing packages & marketing letters as required
- Making calls.
- Setting appointments.
- Fielding all phone calls.
- Handling all email and internet inquiries.
- Will have other administrative duties as needed.
- Networking- attend local and virtual events
- Meeting potential prospects as needed.
- Marketing and social media tasks.
- Will be on the phone and computer most of the day.
- Must be self-motivated and energetic!
- High school diploma or the equivalent.
- Professional appearance.
- Excellent communication skills.
- Bilingual in both English and Spanish is a plus but not required.
- Previous sales/marketing experience a plus.
- Must have valid drivers license.
Position Description:
We are looking for a full or part-time Level 1 Helpdesk Technician who is able to commit at least 20 hours a week with opportunity for additional hours. Ability to troubleshoot Active Directory, MS Outlook, installing Printers, Resolving Internet & wifi Issues, VPN troubleshooting, Microsoft 365, etc.
Hours:
Normal business hours are M – F 8:30am – 5:30pm. Must be flexible as occasional after hour and weekend coverage will be required.
Location:
South Florida. – Position is primarily work from home with occasional customer office visits.
Qualifications:
- Work Requirements: US Citizen, GC Holders or Authorized to Work in US.
- Proficient in hardware and software troubleshooting (Mostly MS Windows).
- Knowledge of current software including Office 365 and Windows 10/11.
- Experience with RMM, CRM & Ticketing Systems a Plus.
- Excellent communication skills; experience in dealing tactfully with a variety of people.
- Must be able to work equally well in a team environment as well as individually.
- Ability to prioritize work and meet deadlines.
- Valid Drivers License & personal vehicle.
- Prefer a candidate with valid technical certification (CompTIA or MS).
Responsibilities:
- The function of the IT Help Desk Support Specialist is to provide first level support to the organizations users via phone and Email, as well as adding, updating and monitoring Help Desk tickets utilizing the Help Desk system.
- This is a support position, mainly providing telephone assistance and remote support.
- Occasional onsite travel to customer sites may be required.
Experience:
- Preferred candidate will have at least 1yr of experience working in a helpdesk/computer support role & a certification.