It’s the season of giving but scammers are taking

The holiday season is one of the busiest times of year for scammers and many Americans are putting themselves at risk. Don’t be one of them.

Here are 10 tips on how to protect yourself from holiday scams:

holiday-security-tipsCheck the charity: Before donating to a charity, make sure it is registered with the Secretary of State and ask how much of the money goes to the charitable fundraiser and how much goes to the charitable purpose.

Travel Safely: Millions hit the road, rail and sky during this holiday season. But with the cost of travel on the rise, especially airfares, passengers are easy prey for a host of scams.  Some seem legitimate. But there are some warning signs. For example, you want to travel to Europe or the Bahamas and a travel site offers you a hotel or apartment rental at a great price in a city you want to go to. It seems perfect, except you can’t pay with a credit card. They want cash, a bank or wire transfer. DON’T do it. It’s a scam.  Also, during the holidays, you can often be targeted using familiar e-mail addresses of your friends. You may receive an e-mail purporting to be from friends saying they were traveling and had their wallet stolen and that they’re in a hotel, unable to pay their bill. This is a travel scam that uses details taken from social networking sites (such as Facebook) to send phony distress e-mails to family and friends. And of course, these e-mails ask that money be wired or transferred.

Gift Card Fraud: Only purchase gift cards from reputable sources and try to get them directly from the store they’re from.  Ask the store cashier to scan the card to ensure it has the correct balance and provide a receipt before leaving.  Look at the back of the card to ensure the area with the protective scratch-off is intact.

Surf safely: Do not use public Wi-Fi to check sensitive financial information, or to make purchases using your credit card.

Package Theft: Require a signature on all package deliveries. You can also write specific instructions for the delivery company on where to leave your package, and don’t forget you can always have your package delivered to you at work.

Use credit: Use a credit card instead of your debit card when making holiday purchases.

Fake checks and free gift offers:  Websites may offer free gifts if you “click here,” and letters in the mail could ask for personal information in exchange for a $500 check.  Believe us, people you don’t know don’t want to give you free money. Remember the adage that there ain’t nothing in life for free. Similarly, the emails and shared status updates on social media saying “click here for your free gift” are likely phishing schemes or malware-laden, and letters asking for an advance payment to receive your free check for thousands of dollars are bogus.

skullBeware Suspicious Emails: Pay special attention to emails you receive from sources such as your bank, retailers and shipping companies such as FedEx or UPS. Scammers use the names of reputable companies to try and get you to open attachments containing malicious software or enter logon credentials to your accounts.  Never click links from emails or open the attachment in an email, especially if you’re not expecting a message from the source.  Instead, close the message and visit the site by manually opening it in your browser.  Call the source directly if you are suspicious or believe the message to be false.

Beware of deals: Watch out for deals offered by companies with unfamiliar websites. Look for reviews on Yelp, Google and the Better Business Bureau or search the retailer’s name and “scam” to see if it checks out before giving your payment information.

Secure your systems: Take added precautions with your security.  Make sure your antivirus and malware software’s are up to date and functioning. Ensure your windows and java security patches are applied and your firewall is configured correctly.  Backup your data!  These steps along with some simple common sense can help mitigate your exposure while online.

If you need assistance securing your systems or help cleaning up from a suspected scam contact us.

(561) 404-9251 | TMDTechnology.com

Keep the Ghosts and Goblins out of your Computer

ghosts-goblins-pcHere are some tips to help protect your computer and keep the ghosts, ghouls and goblins out! All devices no matter the Operating System (Mac, Windows, Linux, Android, etc) are susceptible to being hacked or having malicious software put on them. Your computers, smartphones, tablets, and even TVs all can be hacked and used to collect information about you that can later be sold or posted online.

1. Using the same password over and over again
This may come as news to you, but whenever there is a breach in a company’s database or information, emails, passwords, names and other confidential information is what usually gets posted online. You can check if your information has been posted online here, just type in your email address and it will tell you if your account is posted online somewhere.

2. Visiting questionable or vulnerable websites
Whether you mean to or not, you may end up at a questionable website. You might click on a pop-up ad or a bad link in an e-mail. Either way these types of websites do NOT have your best intentions in mind. To avoid pop-ups or other questionable blockers, check out services such as Adlock Plus for Google Chrome or Firefox.

3. Failing to patch and update software
One of the easiest ways for hackers to access your computer is by not updating your software. Software makers are always plugging security holes to prevent this from happening, but if you don’t have the latest version, you can be more likely to become a victim.  Hackers are always trying to exploit the known issues first, after all they are known.

skull4. Downloading illegal and pirated online content
Sure it is easy to get the latest music, movies, or games online but resist this temptation.  First, it’s illegal. second, it can cause some serious issues. Hackers know lots of people are searching for free content like this online so they put viruses and Trojan viruses into illegal content. It is just waiting for you to download and run it.

5. Unsafe web searching
Make sure you use the real Google, Yahoo or Bing as your search engine rather than another browser. Sometimes a toolbar will change your search engine to theirs so they can make some money from advertisements. Browser redirection can be a real drag.  Search results are typically paid for and likely not what you expected.

6. Clicking unknown links or opening attachments in your e-mail
This one is very essential now-a-days because everyone gets a few hundred e-mail messages a day. Most of them are spam but a few of them look legit because they claim to be from your bank, courier services or some other well-known company. They are just there to get you to click a link then steal your login information.  Never click a link in an email and be cautious when opening attachments (especially zip files)

7. Installing junk software
Free is not always a good option and that old adage you get what you PAY for comes to mind.  Ask yourself does it make sense for someone to spend all that time making a program then just give it away? Nope…Most of the time they expect you to just hit next when installing and also install their partner advertisements and other junk on to your computer.

8. Not keeping virus or malware scanners or software up-to-date
By not updating your scanners you are basically scanning your computer for viruses that are old. Most scanners now update their virus definitions hourly or at least daily. So it is very important to check in with your scanner at least once a week and make sure all is running smooth. Generally they have a dashboard that will let you know.

9. Work with Computer Professionals
For an easily budgeted, fixed monthly fee — TMD Technology Services can take away the worry, frustration and considerable cost of managing your IT environment.  Our managed IT services solution keeps watch over your systems 24/7, and includes built-in virus and malware protection.  We can step in the moment we discover anything amiss. In most instances, you won’t know there was ever an issue. This proactive approach to IT maintenance keeps small problems from becoming big … and expensive!

www.TMDTechnology.com

Delray Beach Chamber Member Computer Support Offer

If you’re looking for computer support and you’re  Delray Beach chamber of commerce member you’re in luck!  We are extending an offer to all fellow Delray Beach chamber members.  Free initial consultation and 25% off your first service call or 50% off your first month of managed services when selecting one of our monthly computer service plans.  TMD Technology Services is committed to ensuring our clients receive superior computer support by leveraging their current technology investments and selecting superior solutions to take their business to the next level.

To receive this offer please mention that you’re a current Delray Beach chamber member when scheduling your appointment. (561) 404-9251

*For new clients only, offer subject to change without notice.  Please call for additional details.

https://tmdtechnology.com

Badlock Bug

On April 12th, 2016, a crucial security bug in Windows and Samba will be disclosed. This flaw is called Badlock.  Little is known about the Badlock flaw other than it’s a “crucial security bug” in Windows and Samba, and it was hinted on Twitter that it can give an attacker administrative-level privileges on a local network.

Engineers at Microsoft and the Samba Team are working together to get this problem fixed. Patches will be released on April 12th.

Admins and all of you responsible for Windows or Samba server infrastructure: Mark the date. (Again: It’s April 12th, 2016.)

Please get yourself ready to patch all systems on this day. We are pretty sure that there will be exploits soon after we publish all relevant information.

If you are a managed services TMD client you have nothing to do as we will address this as soon as we have better insight to its impact.  If not, you should address this issue or reach out to us (562) 404-9251 to schedule assistance before April 12th.

www.TMDTechnology.com

Benefits of Hiring IT Support Professionals for Your Business

tmd-networkingIn modern business almost everything is run on some sort of digital system. While the technology revolution has allowed many small businesses to compete, it has also opened a large demand for talented IT professionals that know how to manage your business network smartly. This is why hiring IT support professionals can be so crucial to your business. An IT professional will be your best resource to ensure that your systems are protected and working smoothly and efficiently. Plus, an IT professional will be able to troubleshoot, update and protect your servers and desktops from malware and other data intrusions.

Here are 5 benefits of hiring IT support professionals for your business.

  1. Keep your servers updated. There is a good chance that your business runs on a central server network. This network connects all of your company’s devices that your employees rely on to do their jobs. An IT support professional will ensure your servers are patched and up-to-date so you and your staff have the most secure and trouble free experience possible.
  2. Protect your business against malware and hacks. Potential consequences of not installing security updates are damaged software, loss of data, or identity theft. Every year, malware causes millions of dollars of damage worldwide. An IT support professional will come in and evaluate your system and develop a plan to remove any existing viruses and malware as well as make your systems less susceptible to attacks, so that your business doesn’t lose its data giving you and your customers piece of mind.
  3. Bring your business up to speed. An IT support professional will be able to bring your computer systems up to speed keeping you competitive. An IT professional will do this by introducing your business to new systems that will improve your old systems and processes. Perhaps you just want better collaboration and easier remote access from anywhere or you want to distribute your risk of downtime by sending certain services such as email to the cloud. TMD Technology Services can help get you to the modern work-space.
  4. Make your employees more productive. By making your systems less susceptible to attacks and bringing portions of your business to the cloud, you can make your staff more productive and limit downtime. With less downtime and crashes your employees will be able to work more efficiently and productively giving you a better return. Moreover, if your systems are updated regularly, you won’t need to worry about your workforce having trouble with obsolete hardware that slow them down.
  5. Proactively monitor and address small computer issues before they become big issues. It critical to monitor and maintain your equipment to prevent potential issues from becoming problems and costing you and your business downtime. A dedicated Managed IT Service will monitor and resolve small issues before they turn into problems that will slow down your workers. We all know the old atage time is money and that has never been more true that it is now.

Leave your IT troubles to TMD Technology Services so you can get back to doing what you do best.

Call us today (561) 404-9251.